Privacy Policy

1. Introduction

Fluxco Mobile Detailing ("we," "us," "our," or "the Business") is a mobile automotive detailing business owned and operated by Jules Anderson Regulus, located at 2420 Orchard Circle Dr, Traverse City, MI 49686. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website at https://fluxcomobiledetailing.online, submit a form, book an appointment, or otherwise interact with us.

2. Information We Collect

We collect the following types of personal information when you provide it to us:

• Names (first and last) of customers and contacts;
• Email addresses;
• Telephone numbers, including mobile numbers used for SMS communication;
• Service and mailing addresses;
• Vehicle information, such as make, model, year, color, and vehicle type;
• Appointment details, including preferred date, preferred time, selected service package, and service notes;
• Website form submissions, including booking requests and contact inquiries;
• Communication history, including records of messages, calls, emails, and text messages exchanged between you and Fluxco Mobile Detailing.

We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through cookies and similar technologies (see Section 8).

3. How We Use Your Information

We use the personal information we collect to:

• Answer inquiries and respond to your questions or requests for information;
• Provide estimates and quotes for detailing services;
• Schedule, confirm, and manage appointments;
• Send service notifications, including appointment confirmations, reminders, and scheduling updates;
• Process transactions and handle billing for services rendered;
• Provide customer support and follow up regarding services performed;
• Send marketing and promotional messages — but only when you have specifically consented to receive them.

We do not send marketing or promotional text messages unless you have expressly opted in through the consent checkboxes on our website. Providing your phone number is optional and is not a condition of booking a service or submitting a form.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information for marketing or promotional purposes. We may share limited personal information with trusted service providers who assist us in operating our business — such as scheduling, payment processing, and text-message delivery providers — only to the extent necessary for them to perform those services on our behalf, and only under obligations to keep your information confidential and secure.

We may disclose your information when required to do so by law, regulation, or legal process (such as a court order or subpoena), or when we believe in good faith that disclosure is necessary to prevent fraud, protect the safety or rights of our customers or the public, or defend or enforce our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, alteration, disclosure, or destruction. These safeguards include restricted access to personal information within our organization and secure handling of the systems that store and transmit your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to request access to the personal information we hold about you, to request that we correct inaccurate or incomplete information, or to request that we delete your personal information, subject to certain legal exceptions. You may also opt out of receiving marketing or promotional text messages at any time by replying STOP or OPT to any message, or by contacting us using the information below.

To exercise any of these rights, please contact us using the contact information provided in Section 10. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings; however, some features of the website may not function properly without them.

9. Children's Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Fluxco Mobile Detailing
• Owner: Jules Anderson Regulus
• Address: 2420 Orchard Circle Dr, Traverse City, MI 49686
• Phone: (231) 640-5217
• Website: https://fluxcomobiledetailing.online

You may also reach us through our contact page.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the "Effective date" shown at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.